Our Commitment to Privacy

Your privacy is important to us. This notice explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or use our radon testing services. To make this notice easy to find, we display it on our homepage and at points where personally identifiable information may be requested.

1. INFORMATION WE COLLECT

• Personal Information: When you place an order, we collect information such as your name, address, email, phone number, and payment details.
• Test Results: We collect and store your radon test results associated with your account or order.
• Website Usage: We collect non-identifying, aggregate information about how visitors use our website, such as page views and navigation patterns, to improve our services.
• Communications: We keep records of communications you send to us, including emails and inquiries.

2. HOW WE USE YOUR INFORMATION

• Order Fulfillment: We use your personal information to process and fulfill your orders. We only share this information with third parties to the extent necessary to complete your order (e.g., shipping providers).
• Communication and Support: We use your email address to respond to your inquiries and to send you radon test reports if requested.
• Follow-Up Testing and Offers: We may contact you to provide follow-up reminders or offers for additional radon testing services related to your previous tests. You can opt out of these communications at any time using the unsubscribe link or by contacting us directly.
• Lead Sharing with Radon Mitigators: If your test results indicate elevated radon levels, we may share your contact information and test results with qualified radon mitigators who may contact you to offer mitigation services. You will have the option to opt out of this lead sharing at the time of purchase via a checkbox or afterward by contacting us. If you opt out, your information will not be shared with third-party mitigators.
• Website Improvement: We analyze aggregated, non-identifiable website usage data to improve our online services.
  
  

3. SHARING OF YOUR INFORMATION

• We do not sell your personal information.
• We share your information only with trusted third parties necessary to fulfill your orders or provide services you requested.
• For lead sharing with qualified radon mitigators, we will only do so if you have not opted out.
• We do not share your information with advertisers or unrelated third parties.

4. YOUR PRIVACY CHOICES

• You can opt out of marketing emails and follow-up communications at any time by clicking unsubscribe or contacting us.
• You may request access to, correction, or deletion of your personal information by contacting us.

5. DATA SECURITY

• We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction through physical, electronic, and managerial safeguards.

6. COOKIES AND TRACKING TECHNOLOGIES

• Our website uses cookies and similar technologies to enhance user experience and collect website usage data. These do not identify individuals personally and are not shared with advertisers.

7. CHANGES TO THIS PRIVACY POLICY

• We may update this privacy policy occasionally. If we make material changes, we will notify you by posting the updated policy on our website and updating the policy’s effective date.

8. HOW TO CONTACT US

• If you have questions, concerns, or requests related to this privacy policy or your personal information, please contact us at:
  Phone: 800-767-7080
  Online Contact Form